BILLING & INVOICES

Read this page fully for all of our billing and privacy policies. We bill time at a pre-determined hourly rate and use Freshbooks to track time-spent and expenses. Each new client gets a dedicated login page to Freshbooks which details real-time activities and charges. Clients receive invoices and we accept credit card payments via Freshbooks, processed by Braintree.

Invoices are sent on the 1st of the following month for any time spent (Net 15) unless otherwise specified. Any out-of-pocket (OOP) expenses (travel, press release distributions costs, graphic design, etc.) will be estimated in advance and approved by the client. Expenses are detailed in your Freshbooks account and included on the corresponding monthly invoice unless arrangements have been made to have them billed to you directly.

Freshbooks privacy policy.

Braintree privacy policy.

PRIVACY POLICY

What information do I collect? I collect information from you when you register on the site, subscribe to my newsletter, respond to a survey or fill out a form. When ordering or registering on my site, as appropriate, you may be asked to enter your name or e-mail address. You may, however, visit the site anonymously.

What do I use your information for? Any of the information I collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps me better respond to your individual needs)

  • To improve my website or blog content (I continually strive to improve the site’s offerings based on the information and feedback received from you)

  • To improve customer service (your information helps me effectively respond to customer service requests and support needs)

  • To process transactions (I will create a user account for new clients on Freshbooks once a contract is signed)

  • To administer a contest, promotion, survey or other site feature

  • To send periodic emails.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

How do I protect your information? I implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

I use a secure database server for contact information only (I personally do not collect credit card information) and Freshbooks and Braintree are secure processing platforms (please see their privacy policies for more information). All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted to be only accessed by those authorized with special access rights to those systems. Anyone coming in contact with contact information or credit card information is required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on any servers.

Do we use cookies? Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.)

Some of the plugins and website tools use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that I can offer better site experiences and tools in the future.

Do I disclose any information to outside parties? I never sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist me in operating the website, conduct business, or otherwise provide service, so long as those parties agree to keep this information confidential. I may also release your information when I believe release is appropriate to comply with the law, enforce website policies, or protect mine or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Third party links. Occasionally, I may include or offer third party products or services on this website or within the contents of my blog. These third party sites have separate and independent privacy policies. I can’t guarantee their privacy polices are as strict as mine. Therefore, I have no responsibility or liability for the content and activities of these linked sites. Nonetheless, I do seek to protect the integrity of my site and welcome any feedback about these sites. Once I find out about a problem I’ll take care of it immediately.

Childrens Online Privacy Protection Act Compliance. This site and my company are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. This website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only. This online privacy policy applies only to information collected through this website and not to information collected offline.

Your Consent. By using this site, you consent to our privacy policy.

Changes to our Privacy Policy. If I decide to change this privacy policy, I’ll post those changes on this page, send an email notifying you of any changes and/or update the Privacy Policy modification date.

This policy was last modified on August 3, 2014.

Contacting Me. If there are any questions regarding this privacy policy you may contact me directly using the information below.